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We consider and apply the following traits when we hire new employees, select partner companies or deal with our customers. INTERPERSONAL SAVVY- Relates well to all kinds of people, up, down, and sideways, inside and outside the organization. Builds appropriate rapport with constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably. ENTREPRENEURIAL SPIRIT- Constantly seeks out opportunities that benefit the customer and FCP. Comes up with a lot of new and unique ideas. Creative to a point where she/he easily makes connections among previously unrelated notions. ABSOLUTE CUSTOMER FOCUS- Is dedicated to meeting/exceeding the expectations of internal and external customers. Ascertains first hand customer information and uses it for improvements in products and services. Acts with the customer in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. FLEXIBILITY- Ability and willingness to adjust business and personal needs when the situation presents itself. Can adjust their mind set from project to project with no loss of momentum. Can pitch in to help out a teammate or customer when needed. ACTION/RESULTS ORIENTED- Enjoys working hard and seizes more opportunities than others. Very energetic for the things that she/he sees as challenging. Very goal oriented to accomplish the task at hand and complete the project on time and within budget. SELF MANAGEMENT- Values time and concentrates her/his efforts on the more important priorities. Is accountable and takes responsibility to ensure that required work is performed in a constructive and productive manner. TECHNICAL PROFICIENCY- Demonstrates expert skill and knowledge in specialty areas. Regarded and respected by others in their field as thorough and competent. Always learning and refreshing in their field. |
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